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Faq/Help

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1. WHAT IS A NAVIGATION BAR?
2. HOW DO I NAVIGATE THIS SITE?
3. WHAT ARE HOT LINKS AND HOW DO I USE THEM?
4. WHAT IS DOWNLOADING?
5. HOW DO I DOWNLOAD QUICKTIME?
6. HOW DO I MAKE THE PROGRAM WORK BETTER ON MY COMPUTER?
7. HOW DO I VIEW THE ONLINE USER GUIDE FILE?
8. HOW DO I SET MY SCREEN RESOLUTION TO 800X600 FOR MAC AND PC?
9. RESOURCES FOR PROFESSIONAL CAREGIVERS AND CLINICIANS
TECHNICAL QUESTIONS
1. WHAT IS A NAVIGATION BAR?
 

The navigation bar, or Nav Bar, is a tool for finding your way around a Web site. It allows you to get the information you need as quickly as possible. After a little practice, this tutorial will familiarize you with the Nav Bar, and have you surfing through the site in no time at all!

Memoryzine has two navigation bars, a top Navigation Bar and a Left Hand Navigation Bar. The TOP Navigation bar contains five "buttons," each linking to a different page on the Web site. Clicking on any one takes you to that page. Pages include HOME,COMMON MEMORY COMPLAINTS, ASK DR. MEMORY, MEMORY PRODUCT DEMOS, and STORE. The LEFT HAND Navigation bar contains
thirteen "buttons, each linking to a different page on the Web site. Click on any one takes you to that page. Pages include, THE MEMORY WORKS, THE NEW APPROACH, MEMORY FITNESS GAMES, MEMORY UNIVERSITY, MEMORY MONITOR, PROFESSIONAL & CAREGIVER RESOURCES, PRACTICAL MEMORY INSTITUTE, COGNITIVE TECHNOLOGY JOURNAL, MEMORY GLOSSARY, MEMORY HEALTH NOTES, TESTIMONIALS, TELL OUR RESEARCHERS WHAT YOU THINK and FAQ/HELP.

The first page you visit on any Web site is called the Home page or Home. It introduces the site and tells you a little about what you can expect to find while visiting. You can always return to this page by clicking Home on the Nav Bar. By the same token, you can return to the top of any page from anywhere within that page by again clicking on the Nav Bar selection for that page.

2. HOW DO I NAVIGATE THIS SITE?
  Click your mouse on a button in either the TOP or LEFT HAND navigation bar. You will automatically "travel" to the linked page for that button. You can return to the Home page by clicking Home on the Nav Bar. Or you can visit any other page by clicking the appropriate button on the Nav Bar. [NOTE: Another option is clicking the Back button located on the upper left corner of your browser. Remember, the Back button always takes you back to the page you just visited. If you want to go to a different page, use the Nav Bar. If you want to return to the top of that page, click on the appropriate Nav Bar for that page.]

For now, return to the Home page. Click on any topic that interests you and travel to that page and learn all about it.

Practice using the Nav Bar until you are comfortable traveling around the site. Hot links will also help you navigate the site.
3. WHAT ARE HOT LINKS AND HOW DO I USE THEM?
  A hot link is a special kind of text that links to other documents. Hot links are used to provide instant information about words, terms or concepts that might be unfamiliar or that you might like to learn more about in the context of what you are reading. Also called hypertext, most hot links are highlighted in blue and underlined.

Using Hot Links
Roll your cursor over the highlighted word, Hot Link. Notice that the pointer bar turns into a little hand. This tells you that the link is "hot" or active and ready to be clicked. Now click on the link to return to where you hot-linked from.

Now that you've returned, notice that the blue hot link has turned dull purple. This simply reminds you that you've visited the link before. It comes in handy for documents containing many hot links. You can use any hot link as many times as you wish.
4. WHAT IS DOWNLOADING?
  Downloading is a way to transfer information and programs from a distant computer to your home computer. Thanks to the miracle of the Internet, it's possible to download information to your computer from any other computer in the world! All you need is a modem and a connection to the Web. These days, most downloading is done via the Internet. The rate at which downloading of files occurs is dependent on several factors, primarily the type of Internet access service you purchased. Most people have a dial-up modem service that turns on and off as you need it. In the Demos page, we offer three speeds at which to download selected demos from our CD-ROMs: "modem", which is most common, "ISDN" which requires a dedicated line, and "T1" which is found in many large organizations.
5. HOW DO I DOWNLOAD QUICKTIME?
  In order to take full advantage of the Memoryzine Web site, you might need to download QuickTime, a small program that lets you view video and animations, and hear audio.

First check to see if your computer is already loaded with QuickTime. Do this by clicking Start on your Windows desktop and selecting Find from the menu. Click Files or Folders from the drop-down menu. Enter QuickTime in the dialogue box and click Find Now. If QuickTime is installed on your computer, it will appear on the list.

If QuickTime is not on your computer, it's very easy to install. To download QuickTime, roll your cursor over the Memory Store button on the Nav Bar and click on Demos from the drop-down menu.

First check to see if your computer is already loaded with QuickTime. Do this by clicking Start on your Windows desktop and selecting Find from the menu. Click Files or Folders from the drop-down menu. Enter QuickTime in the dialogue box and click Find Now. If QuickTime is installed on your computer, it will appear on the list.

If QuickTime is not on your computer, it's very easy to install. To download QuickTime, roll your cursor over the Memory Store button on the Nav Bar and click on Demos from the drop-down menu.

This paragraph below works for Win&Mac:
If QuickTime is not on your computer, it's very easy to install. To download QuickTime, roll your cursor over the Memory Store button on the Nav Bar and click on Demos from the drop-down menu. Click on the Download Quicktime link and follow the instructions on the Quicktime page.

Roll your cursor over the Download hot link and click. This takes you to the QuickTime web site. Fill out the form, making sure you select the correct button for your operating system (Windows or Mac).

Click the Download QuickTime button. Download times will vary, depending on the speed of your connection. When the download is complete, a window pops up telling you the name of the file (Quick TimeInstaller.exe). Unless you enter another file location, the program will automatically be stored in your Program folder.

Click on the window's Save button.

Close your browser and any other programs you are running.

Click Start on your Windows desktop

Select Find from the menu. Click Files or Folders from the drop-down menu. Enter Quick TimeInstaller.exe in the dialogue box and click Find Now. Select Quick TimeInstaller.exe from the list of files and double click it. The Setup program will guide you through the installation process.
6. HOW DO I MAKE THE PROGRAM WORK BETTER ON MY COMPUTER?
  Performance varies from computer to computer. The most crucial part is your CD-ROM drive speed. If performance of the program is too slow, you may need to find a faster CD-ROM drive. Another factor in speed performance is related to the number of colors your monitor is running in. The memory works CD-ROMs all work in 256 colors or more. To set the number of colors you can display in Windows 95/98/NT, go to: Start Menu (bottom left corner) > Settings > Control Panel > Display > Settings Tab. To set the number of Macintosh colors you can display, go to: Apple Menu (top left corner) > Control Panels > Monitors (or Monitors & Sound). The final controllable factor is the screen size. The Memory Works CD-ROMs all work in a "640x480" format. You may be running in a larger size. To set the display in windows 95/98/NT to 640x480, go to: Start Menu (bottom left corner) > Settings > Control Panel > Display > Settings Tab. The display will automatically be changed for Macintosh computers.
7. HOW DO I VIEW THE ONLINE USER GUIDE FILE?
  On the CD-ROM you will find a file called 'UserGuide.pdf'. This is your user guide. To view it, double click it. If nothing happens, you may need to run the installer for the viewer. Double click the file called 'PPView97.exe', follow the directions given to you, and then try reopening the 'UserGuide.pdf' again. You can also print a copy for easy reference.
8. HOW DO I SET MY SCREEN RESOLUTION TO 800X600 FOR MAC AND PC?
 

Below are instructions for setting your MAC screen resolution to 800 x 600. Click on the CLOSE button when finished.

1. Click on the Apple Icon found in the top left corner of your screen. A drop down menu will appear.
2. Scroll down the drop down menu until Control Panels is highlighted. A new
drop down menu will appear.
3. Scroll down the Control Panels drop down menu until you get to Monitors. (Some Macs may say Monitors and Sound.)
4. Click on Monitors. The Montitors Pop Up Window will appear.
5. Click on 800 x 600 from the list of available settings (or recommended settings.) This will automatically reset your monitor settings to a screen resolution of 800 x 600
6. Close the Monitors Pop Up window.

Below are instructions for setting your PC screen resolution to 800 x 600. Click on the CLOSE button when finished.

1. Click on the START button.
2. Scroll up the menu until SETTINGS is highlighted. A new menu will appear.
3. Click on CONTROL PANEL.
4. Double click on the DISPLAY icon. A window entitled DISPLAY PROPERTIES will appear.
5. Choose the SETTINGS tab on the top right of the window.
6. Move the slider left or right until you see the text: "800x600 pixels".
7. Click on the APPLY button in the lower right of the window.
8. Clik on OK when the dialog box opens.
9. Click on YES when you are asked to keep these settings.
NOTICE
The limited information provided on this site is provided as a courtesy only. It is designed to support, not replace, the relationship that exists between a patient/site visitor and his/her personal physician.

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